Question 1

What is Chartapps?

Accepted Answer

Chartapps is a powerful data visualization platform that helps you create interactive and customizable dashboards. It integrates with Google Sheets to display real-time data and offers a variety of features to help individuals and teams track, analyze, and present their data in a visually engaging way.

Question 2

Do you offer a free profile to use?

Accepted Answer

Yes, we offer a Free plan that gives you access to basic features like one workspace, limited boards, and community support. This plan allows you to try out Chartapps before deciding to upgrade to one of our paid plans.

Question 3

How long will the free profile be active?

Accepted Answer

The Free plan remains active for as long as you want. There is no time limit. You can continue using the Free plan, but if you need more features or want to upgrade, you can switch to a paid plan at any time.

Question 4

Payment Method - How does the payment work after the free trial ends?

Accepted Answer

When you start your free trial for the Lite, Pro, or Elite plans, we will request your card details. After the 14-day free trial ends, you will be automatically charged according to the plan you selected. You can cancel anytime before the trial ends to avoid being charged.

Question 5

Do you offer support?

Accepted Answer

Yes, we offer customer support via email and live chat. Our team is here to assist you with any questions or issues you might encounter. We also have an extensive knowledge base to help you get the most out of Chartapps.

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